Refund policy

Effective Date: May 2026

At Life Juice, we strive to provide fresh, high-quality products and an excellent customer experience. Due to the perishable nature of our products, please review our refund and return policy carefully.

Returns

Because our juices, wellness shots, and frozen products are perishable, we generally do not accept returns once an order has been delivered.

However, if you experience an issue with your order, we are here to help.

Refunds & Replacements

Refunds or replacements may be approved under the following circumstances:

• You received the wrong item
• Your order arrived damaged
• Products arrived spoiled or unusable
• Your order was incomplete

To request assistance, please contact us within 24 hours of delivery with:

• Your order number
• A description of the issue
• Clear photos of the product and packaging

Requests submitted after 24 hours may not qualify for a refund or replacement.

Non-Refundable Situations

We do not offer refunds or replacements for:

• Incorrect shipping addresses entered by the customer
• Delays caused by carriers or weather conditions
• Minor packaging imperfections that do not affect product quality
• Personal taste preferences
• Orders left outside or unattended after delivery

Order Cancellations

Orders may only be canceled within a limited timeframe after purchase. Once preparation or shipping has started, orders cannot be canceled.

Processing Time

Approved refunds are typically processed within 5–10 business days to the original payment method.

Contact Us

For refund or return inquiries, please contact:

Life Juice
📧 info@lifejuiceusa.com
🌐 lifejuiceusa.com